Privacy policy

Last Updated: 17 July 2023

This Privacy Policy describes how crohns-disease.org.uk (“we” or “us”) collects, uses, and protects personal information obtained from users (“you” or “users”) of our website. We are committed to respecting your privacy and ensuring the security of your personal information.

  1. Information We Collect

We may collect the following types of personal data:

1.1 User Registration:

  • Names and email addresses when you sign up for our forum.

1.2 Contact Forms:

  • Name and email address when you send us a message via the contact form.

1.3 Automatic Data Collection:

  • IP addresses, user agent, visiting URL, referral URL, timestamp of event, browser language, and country code are collected through Google Analytics and security applications. This data is used to analyse and improve our website’s performance, enhance user experience, and prevent fraud and unauthorised access.
  1. Use of Information

We use the collected personal data for the following purposes:

2.1 User Forum:

  • To provide a user forum where you can engage, share information, and seek support.

2.2 Communication:

  • To reply to your messages and enquiries submitted through our contact form.

2.3 Website Improvement:

  • To analyze and improve our website’s performance and user experience.

2.4 Security:

  • To prevent fraud and unauthorised access to our website.
  1. Sharing of Information

We do not share or disclose your personal data with third parties unless required by law or necessary for the purposes stated in this Privacy Policy. However, please note that certain third-party service providers may collect and process personal data on our behalf, including:

  • Google Analytics: We use Google Analytics to analyse website usage and gather statistical information. Please refer to Google’s privacy policy for details on how they handle your data.
  1. Data Security

We implement appropriate security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. We utilise encryption, secure servers, and other industry-standard security practices to safeguard your information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute data security.

  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and ensure the proper functioning of our website. These technologies may collect and store certain information about your interactions with our site. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

  1. Compliance with Data Protection Regulations

We comply with applicable data protection regulations, including the General Data Protection Regulation (GDPR). To exercise your data protection rights, including the rights to access, rectify, erase, restrict processing, object to processing, and data portability, please contact us using the information provided below.

  1. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please contact us

  1. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the revised version on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

Effective Date: 17 July 2023